• Jens Åström, General Manager of CBG Konsult AB (China)
• Kevin Li, Engineer at Huawei Technologies (China)
• Pavel Dunaev, Head of the Translation Department at Neotech (Russia)
• Tuula Turunen, Localisation Project Manger at Nokia (Finland)
• Anna Schlegel, Director of the Globalization Program at VMware (U.S.)

Every year, LISA runs a Member Survey to find out what we do well and where we could improve. Here’s what we found out this year:

What does LISA do well?

Overwhelmingly, the answer was that LISA Forums are logistically the best events in the industry and that we do a good job of communicating with members. People also felt that our publications and business data are quite good. We also received compliments on our new web site.

What could LISA do better?

There were a number of complaints that we are currently focusing too much on China, at the expense of other regions. It seems, in particular, that the Japanese may be feeling neglected. We could also do a better job of increasing the number of new topics at LISA Forums. There were also requests for more business data/statistics on site to better support business cases and more webinars/online activities.