In this issue…

Editorial: Let's Stamp Out the Myth of 24/7 • Rebecca Ray, Managing Editor, LISA
Best Practice: Global Outsourcing:
Global Outsourcing Metrics:
Building and Nurturing Global Teams Locally (premium) • 17 Managers / Directors / Vice Presidents Who Are Your Colleagues and LISA Members
Best Practice: Global Virtual Teams: Paradigm Shift:
Managing Language and Culture as a Business Process (premium) • Karen Eden, Business Planning Director, Oracle
Philo Holland, Globalization Services Initiative Director, T-Systems/Deutsche Telekom
Best Practice: Global Virtual Teams & Web Globalization: “Keeping Up With the Joneses” • Joe Lapierre, Website Manager, CIGNA International
Member Comment: We Would All Like a Tighter Ship – But How Do We Sail It? • Tobias Rinsche, Vice President, The Language Technology Centre
Focus on Standards: Update • Arle Lommel, Acting Chair, LISA OSCAR

Best Practice: Global Virtual Teams

Paradigm Shift:
Managing Language and Culture as a Business Process

Karen Eden, Business Planning Director, Oracle
Philo Holland, Globalization Services Initiative Director, T-Systems/Deutsche Telekom

For the latest insights into how Oracle and T-Systems/Deutsche Telekom are integrating and managing language and culture as a business process, attend the LISA Forum Europe in Berlin on October 23. Karen Eden (a British Business Planning Director at Oracle) and Philo Holland (an American Globalization Services Initiative Program Manager at T-Systems/Deutsche Telekom) will interact with the audience to present Scaling for Growth and Organizational Diversity.

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