In this issue…

Editorial: Let's Stamp Out the Myth of 24/7 • Rebecca Ray, Managing Editor, LISA
Best Practice: Global Outsourcing:
Global Outsourcing Metrics:
Building and Nurturing Global Teams Locally (premium) • 17 Managers / Directors / Vice Presidents Who Are Your Colleagues and LISA Members
Best Practice: Global Virtual Teams: Paradigm Shift:
Managing Language and Culture as a Business Process (premium) • Karen Eden, Business Planning Director, Oracle
Philo Holland, Globalization Services Initiative Director, T-Systems/Deutsche Telekom
Best Practice: Global Virtual Teams & Web Globalization: “Keeping Up With the Joneses” • Joe Lapierre, Website Manager, CIGNA International
Member Comment: We Would All Like a Tighter Ship – But How Do We Sail It? • Tobias Rinsche, Vice President, The Language Technology Centre
Focus on Standards: Update • Arle Lommel, Acting Chair, LISA OSCAR

Best Practice: Global Outsourcing

Global Outsourcing Metrics:
Building and Nurturing Global Teams Locally

17 Managers / Directors / Vice Presidents Who Are Your Colleagues and LISA Members

In preparation for How To Audit Your Business Processes for Globalization Readiness, a workshop that I will be giving in Berlin during the LISA Forum Europe on October 25, several LISA Members agreed to be interviewed and to share the latest trends for how they are building and nurturing their global teams locally. Managers, Directors and Vice Presidents from eleven global virtual teams at Alcatel-Lucent, Business Objects, EMC, HP, PerkinElmer, Rockwell Automation, SAS Institute, Schlumberger, Sun, TIBCO and Xerox agreed to share how they measure their success/failure.

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