Globalization Insider

In this issue…

Money Talks (premium) • John Freivalds, Managing Director, JFA Marketing
BSC as a Strategic Management Tool for the Language Services Industry (premium) • Vic Dickson, CEO, Transco
Focus on Standards: Introduction to SAE J1930: Bridging the Disconnect Between the Engineering, Authoring and Translation Communities • Rick Woyde, President, Detroit Translation Bureau, Inc
LISA Best Practice Guide: Managing Global Content • Andrew Draheim, Management Consultant, World Bank Group
Alison Toon, Translation and Localization Manager, HP
Editorial: Are You Prepared to Meet the Global Information Management Challenge? • Rebecca Ray, Managing Editor, LISA

BSC as a Strategic Management Tool for the Language Services Industry

Vic Dickson, CEO, Transco

The Balanced Scorecard (BSC) model is a well-known management tool for enterprises seeking performance excellence. How to combine the model successfully with the real-world environment of language services providers is a challenge. In the following article, Vic Dickson, CEO and Founder of Transco, introduces the basics of BSC and then describes how to adapt it for application in a language services setting.

The remainder of this article is available only to LISA members and Newsletter subscribers. Please log in with your user name and password to read the entire article.

Note: If you are not a member, but are interested in receiving the Globalization Insider, click here.

Note: If you do not presently have access to archives of Globalization Insider older than one year and would like to access them, please contact the LISA Administration or upgrade your LISA Membership (form).

E-mail LISA Administration for further enquiries.

Forgotten your password?

LISA 2008 events

Advertise with LISA

8-12 December 2008
Registration Open

Events • News

OSCAR • TBX • TMX

User Name:

Password: