Globalizing software (creating software for multiple languages and locales), and the follow-on process of localization, is challenging enough for “normal” software products and not-too-complex web sites. However, when it comes to one of the “newest kids on the block,” voice-enabled applications, the fun really begins.

There are only a handful of voice technology providers who have attempted to create globalized solutions, and Oracle Corporation is one of them. Recently, LISA interviewed Curtis Tuckey, Director, and Ashish Vora, Senior Speech Applications Engineer, at Oracle’s Voice Laboratory in Chicago in the U.S., to gain insight into their vision for voice application globalization. In installment one, the two men outlined Oracle’s voice applications strategy, as well as the business and technical challenges that lie ahead.

In the second installment in this issue of the Globalization Insider, they: