Globalization Insider

In this issue…

Flowing with the Stream where the Market Matters (premium) • Michael Anobile & Deborah Fry
Director’s letter (premium) • Michael Anobile
LISA Profiles: Marc Jonckers • Marc Jonckers
Planning New Investments and New Businesses in the Globalization Service Sector (premium) • Raymond P. Kasbarian, Managing Director, iCAP Global Inc.
Money Talks (premium) • John Freivalds, Managing Director of JFA
High-Quality Translation (premium) • Robin Bonthrone and Deborah Fry, Fry & Bonthrone Partnerschaft
XML and the Localization Process (premium) • Dan Dube, Lighthouse Solutions, Inc.
The Backbone of Your Business (premium) • François Roy, GENER-X

Flowing with the Stream where the Market Matters

Global Service Providers and the Rebirth of the Localization Industry

Michael Anobile & Deborah Fry

In this interview conducted during the recent LISA Forum Japan, LISA Director Michael Anobile and LISA Newsletter Editor Deborah Fry spoke with two leading industry figures, Don Plumley, Executive Vice President at Bowne Global Solutions, and Roger Jeanty, President of Lionbridge Technologies, about the current and future state of the localization industry. Both see an industry in transition, with service providers abandoning their IT-dominated, applications-focused operating models with word-based pricing in favor of a broader range of services offering greater added value. Accompanying features of this model are greater cooperation and coopetition among vendors in the interest of providing better client service and education, as well as consulting.

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