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In this issue…


End-to-End Business Globalization
Nortel’s Integrated Language Technology Environment

Ed Deveau, Nortel Networks, Inc.

At the LISA Forum-Boston, Ed Deveau, Director of Customer Information Training and Services at Canadian telecoms company Nortel Networks, Inc. presented his team's Translation Technology Program for technical product documentation in six languages. The project, which was set up two and a half years ago, provides an end-to-end environment tackling everything from controlled language authoring through translation memory and machine translation deployment to electronic document delivery. The following article gives an overview of the system and what it has achieved.


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