In this issue…

Defining Multimedia Localization (premium) • David Murdock, International Production Manager, Disney Interactive
Director’s letter (premium) • Michael Anobile
The Web RFQ Process (premium) • Rebecca Ray, Senior Product Manager, Remedy Corporation
Localization: R.I.P. 1999 (premium) • Alex McDonnell, Pervasive Software
Only Connect (premium) • Deborah Fry, Fry & Bonthrone Partnerschaft
Building Machine Translation on a Firm Foundation • Professor Alan K. Melby, Brigham Young University, Provo, USA
Translation Quality: The Customer Makes the Difference (premium) • Yann Meersseman, Yann Meersseman & Associates

Director’s letter

Michael Anobile

Dear LISA Members,

First of all, thank you to all of you who completed last year's Membership Survey. Your feedback has helped LISA identify management priorities for 1997 and beyond. In keeping with the survey results, this will be a year of implementing a longer-term strategy for growth and administrative efficiency. We will continue to run the LISA Forums with a global focus on the localization business.

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