In this issue…

High-growth markets for localisation • Rose Lockwood, Director, ITALICS
Translating software (premium) • Dai Griffiths , Stephen Heppell, Richard Millwood and Greta Mladenova
The death of the amateur translator skills in the modern world (premium) • Deborah Fry, Fry & Bonthrone Language Consultancy and Services
Symantec Houdini: How Symantec addresses some of its help localisation issues (premium) • John Rowley, Symantec
Ovum Evaluates Translation Technology Products (premium) • Jane Mason, Multilingual Technology, UK
Copernicus and the ALEP System • Iain Urquhart, European Commision
Translating technical materials with PC MT software (premium) • Tanehiro Tatsuta, Sony / Tektronix Corporation

Symantec Houdini: How Symantec addresses some of its help localisation issues

John Rowley, Symantec

Introduction

Localising Windows Help should be a straightforward process. After all, it's simply a matter of translating the Rich Text Format (RTF) files used to build the help text, and making sure they compile without errors isn't it? Well it is if you have been given accurate counts for words and graphics, receive the help files when they are completely stable, and have complete confidence in your translators to be consistent in their cross-referencing (even if the US writers were not) and unlikely to destroy any of the internal links in the help. And then there's the real world.

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