In this issue…

Why LISA Must Succeed • Colin Brace, Editor and Publisher, The Language Industry Monitor
UNISYS’ Localization Strategy (premium)
The Localization Validation Authority (premium) • Adam Tipton Berns, International Communications Inc.
Silicon Valley’s Center for Software Development and International Lab (premium) • Jan Pfefferkorn, Director, Language Automation Inc.
IBM’s New Translation Services (premium) • Bob Clark
Holistic Software Documentation (premium) • Christian Galinski & Gerhard Budin
Knowledge-Based Translation Technology in Japan: The EDR Project (premium) • Adriane Rinsche, The Language Technology Centre
How much do you know about EAGLES?
LE 2000 A strategic study for the European Commission (premium) • Rose Lockwood, Ovum Ltd., London
The European Market for Software Manufacturing Services (premium) • IBM Software and Ovum Limited

The European Market for Software Manufacturing Services

A White Paper by IBM Software Manufacturing Company and Ovum Limited

IBM Software and Ovum Limited

Executive Summary

This paper is jointly presented by IBM Software Manufacturing Company (IBM SMC) and Ovum Limited. It presents for software developers the key findings of a recent market research project on the software manufacturing industry carried out by Ovum on behalf of IBM SMC.

The project included a fax/telephone survey of 200 software companies in Western Europe with a questionnaire designed to elicit detailed information about the current state and future intentions for software manufacturing activities. This information was used to prepare an overview of the software manufacturing market. Ovum then conducted face-to face interviews with senior representatives of a selected group of companies to refine our under standing of customer requirements with regard to outsourcing of software manufacturing activities. Using this information, IBM SMC and Ovum have built a model of the costs software manufacturing over the next five years. This model has now been refined for use by software companies to estimate the costs of their software manufacturing activities. It can be ordered from IBM SMC.

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