What are the elements of ‘Globalization’ and how can they be most effectively deployed by the Chinese and other Asia-Pacific growth markets. When the strategic decision is made to expand internationally, what must the IT department ensure in terms of translation, internationalization and customer support?

China’s export of high-tech products is developing very fast. At the same time, the field of technical documentation is underdeveloped in China. There is a noticeable quality gap between a manufacturer’s products and the corresponding documentation. This presentation will highlight the importance of user-centered, quality documentation as a essential component of Chinese companies’ strategy to conquer global markets.

”Simship is not only about simultaneous shipment!” Enterprise growth and profitability in global markets requires a simultaneous shipment strategy for localized products that assures delivery is aligned with marketing, customer support and professional services. This session explains how the cross-organizational processes of SIMmarketing and SIMtraining play a crucial part of a localized product’s profitability.

Developed to give Free and Open Source software a common platform for localization, WordForge is a complete set of localization tools that allows software to use the localized using the latest computer-assisted localization techniques. WordForge, including process management, translation editors, glossary management and use, translation memory, filters and tests, is a modular system in which everything interconnects by using the LISA defined standard formats: XLIFF, TMX and TBX.

How is localization done? How long does it take? What are the scheduling and resource requirements? How much should it cost?

An introduction to language processing standards that form the backbone of information management for international operations. What are they? Why are they so important? How to prepare your company to manage multiple language content more effectively across products, platforms and countries?

The user-side perspective: A first-hand account and analysis by a product globalization manager opening doors to China for an US-based enterprise software company in planning and evaluating technical outsourcing.

What is DITA? How does it work, and why its crucial to the localization process?

Overcoming the challenges associated with an end-to-end documentation publishing process to support product distribution in different countries and cultures.

In order to improve software localization quality, localization testing is no longer an activity limited to the end of the QA process. Companies have learned how to integrate localization testing into their overall product life cycle.

Implementers, CMS developers, strategists and customer support managers debate best practice regarding the single most important aspect of managing international operations: multiple language content management

How the leading financial institutions are addressing International customer support relative to language, culture and full service banking.

Terminology plays an important function in translation, information management, and localization productivity. Kara explains how terminology management applies to today's businesses and the benefits that can be gained.

Localization in China is almost exclusively an English to Chinese operation. Yet, as more and more companies offshore production and support operations to China will localization services evolve to include greater language coverage?

Your company has made the strategic decision to expand into China. You have been assigned to make sure that your business applications will work there. How do you find out whether it will work? This session covers the basics as well as the advanced requirements like, language handling, locales, national standards and cultural sensitivities for software development in China.

The implications of SimShip and what it in costs to companies – and when they can expect to recover those costs.

A troubleshooting analysis with guidelines for the Asia Pacific region.

The Translation and Localization team from HP's Global Operations will talk about how they work effectively in a very global capacity. Team members live and work in many parts of the world, including Singapore, France, England and the USA. There are no more than two people together in any HP office! Often working on high-pressure projects with short turnaround times, the team has found new ways of working together.

A holistic approach to writing for a global audience.

The challenges and opportunities posed by international mega-events to the localization industry