Welcome and Introduction

• Who's who?
• What do we want from this workshop?

Concepts: Testing and Internationalization

• Testing concepts
  • Testing in the development process
  • Types and phases of testing
  • Economics of testing
  • Quality definitions and perspectives
  • Roles & deliverables
  • Standards
• Globalization concepts
  • 2-minute overview of Globalization, Internationalization, Localization, Translation
• Internationalization model
  A graphical model that illustrates the three basic tasks of internationalization:
  resource externalization, cultural generalization and preparation of the localization kit.

Globalising the Test Organization

• Effective test strategy
  • Requirements
  • Quality factors
  • Technical risks
• Testing lab and tools
• Budgeting and staffing
• Key workflows
  • Requirement management
  • Configuration management
  • Test management and bug triage
• Reference documents

Internationalization Testing

• Purpose of Internationalization Testing
• What can go wrong?
  • data paths
  • resource over- and under-externalization
  • composite strings, ...
• How to test
  • Strategy and planning
  • Automated regression
  • Source code reviews
  • Data path testing: UTF-8, UTF-16
  • Pseudo-localization
  • Test script Internationalization
• Localization Acceptance Tests
• Bug Prioritization and Rework

Localization Testing

• Purpose of Localization Testing
• Localization Requirements
• How to test
  • Linguistic validation
  • Functional testing
  • Platform testing
  • User interface testing
  • Cultural concerns
  • Data integrity
  • Data possessing
• Localization Bug Examples
• Localization Testing Steps
  • Develop Locale specific test plan
  • Create Locale specific test data
  • Execute Localization Acceptance Test
  • Execute Locale specific test plan
  • Perform Beta Testing
  • Rework and confirm fixes
  • Process Improvements

Wrap-up: Next Steps and Useful Resources

• Next Steps
  • Establish testing goals
  • Define a team model
  • Organize workflows
  • Staff the team
  • Set up a test lab
  • Start testing!
• Useful Resources
  • Books
  • Web sites
  • Checklists