Main Content

Terminology Management: A Comparative Study

Overview

The LISA Terminology SIG undertook the current study as a follow-on activity to the LISA Terminology Survey, which was conducted in October 2001. That survey contained more than 70 detailed questions and more than 100 companies responded. Members of the LISA Terminology SIG, all of whom actively manage terminology within their company in a systematic manner, identified the following seven theme topics from that survey for further study.

Objective

The Survey's objective was to identify the basis for best practices in terminology management in topic areas such as:

  • Organizational structure
  • Costs
  • Tools
  • Data categories
  • Business processes
  • Terminology workflow
  • Quality objectives and measurement

Methodology

Six companies responded to the questions about organizational structure. Th e six companies varied signicantly in size and revenues, from 50 million (USD) to 86 billion (USD), but the following similarities were noted:

  • They sold their products and services globally.
  • Information technology is a primary business for five of the six.
  • Three of the companies are also manufacturing companies.

Respondents

Respondent companies include:

  • IBM Corporation
  • Xerox Corporation
  • Medtronic, Inc.
  • Cisco Systems Inc.
  • J.D.Edwards & Company
  • SAP
  • Oracle Corporation

Why Buy this Report

The report will prove to be of value to professionals and organizations who are implementing terminology systems to support global content, or planning on implementing terminology as part of its global content processes. It will give them a chance to understand what works and what doesn’t, what people are finding the most valuable, and what direction the global content creation field is headed.

Plus, proceeds collected from the sale of this report will be used to:

  • Sponsor LISA Terminology activities
  • Feature standards sessions and education programs at LISA events
  • Help LISA organize similar projects in collaboration with other standards organizations

Purchasing Options

For LISA members

This publication is available free of charge to Corporate and Sponsor members of LISA from a link provided below. LISA's Introductory and Individual/Non-Profit members may purchase this publication for a discount.

For non-members

For others the publication is available at the rates shown below.

Corporate and Sponsor members: download