Strategize and Plan

Find all you need to start, run and optimize your international operations.

Globalization Assessment of Business Processes

The Globalization Assessment provides you with a roadmap for retaining customers worldwide and for successfully opening new electronic channels for commerce. We will show you how to increase the ROI on your international investment by aligning the right people with the right resources to execute the right processes at the right time to meet the needs of your new markets.

One-day Globalization Discovery Session

• 3 key issues to address throughout the Assessment
• Pre-assessment preparation to ensure success
• Globalization Assessing at the strategic level: 12 key questions
• Development of a Weighting Chart for strategic issues
• Globalization Assessing at the departmental level: an in-depth look at the questions and issues to raise with each team manager within the organization
• Next steps to be taken to implement the Assessment, including the identification of key stakeholders

Three-day Globalization Discovery Session

• 3 key issues to address throughout the Assessment
• Pre-assessment preparation to ensure success
• Globalization Assessing at the Strategic Level: 12 Key Questions
• Development of a Weighting Chart for strategic issues
• Globalization Assessing at the Departmental Level: an in-depth look at the questions and issues to raise with each team manager within the organization
• Guidelines for Assessing Your Internal Processes
• Top 5 most common mistakes when expanding internationally and how to avoid them
• Two case studies: 1 company who got it right and 1 company who got it wrong
• Next steps to be taken to implement the Assessment, including the identification of key stakeholders
• Determine the metrics to be implemented to measure success/failure
• On-site interviews with key personnel from the following teams:
  • Executive Team
  • R&D/Development Team
  • Sales/Sales Support Team
  • Marketing Team: Product Marketing, Advertising, Customer Training
  • Customer/Technical Support Team
  • Operations: Finance Team
  • Operations: Manufacturing/Distribution/Fulfillment Team
  • Operations: Human Resources
  • Operations: IT
  • Operations: Legal/Regulatory Compliance
• Recommendations for your Globalization Roadmap

Setting Up Your First International Office

We provide the expertise you need to shorten the time it takes to open your first international office - saving you valuable executive time and company resources. Get a jump-start on your international expansion plans by identifying and assessing the issues that you face in successfully establishing and managing your first in-country operation. Create a roadmap and prepare for your first trip to conduct a site assessment.

One-day Discovery Session

• Identification of your top 3 reasons for opening an international office
• Development of your criteria for geographic location
• How to choose the right business structure
• Development of profiles for ideal candidates for all positions (domestic and international)
• Identification of internal key stakeholders and critical processes that will foster/hinder success
• Identification of local key stakeholders, business practices and cultural nuances that will foster/hinder success
• Review of best practices for creating and managing international offices
• Top 5 most common mistakes in opening an international office and how to avoid them
• Determination of the metrics to be implemented to measure success/failure

Three-day Discovery Session

• Identification of your top 3 reasons for opening an international office
• Development of your criteria for geographic location
• How to choose the right business structure
• Development of profiles for ideal candidates for all positions (domestic and international)
• Identification of internal key stakeholders and critical processes that will foster/hinder success
• Identification of local key stakeholders, business practices and cultural nuances that will foster/hinder success
• Review of best practices for creating and managing international offices
• Top 5 most common mistakes in opening an international office and how to avoid them
• Determination of the metrics to be implemented to measure success/failure
• On-site interviews with key personnel from the following groups with a focus on your support requirements as you open an international office:
  • Executive Team
  • Sales/Sales Support Team
  • Marketing Team
  • Customer/Technical Support Team
  • Operations: Finance Team
  • Operations: Manufacturing/Distribution/Fulfillment Team
  • Operations: Human Resources
  • Operations: IT
  • Operations: Legal/Regulatory Compliance
• Tips for creating and managing Global Virtual Teams that are cross-functional and multicultural
• Two case studies: 1 company who got it right and 1 company who got it wrong
• Pointers on how to prepare yourself for your first trip to conduct a site assessment
• Checklists for success
• Recommendations for your roadmap

Nurturing and Servicing Your Global Partners

Choosing the right global partners is critical for your global expansion plans to succeed. We will identify your current and future key global partners and assess the issues in your organization that will affect the success of these relationships. Together with stakeholders in your organization, we will produce specifications and metrics for what is required from your key global partners to support you 12-18 months from now to ensure your continued international success.

One-day Discovery Session

• Identification of your organization’s current (and future) key global partners for
  • Outsourced development
  • Sales teams
  • In-country partners
  • Your own in-country subsidiaries
  • Local media agencies
  • Technical support
  • Outsourced IT
  • Outsourced manufacturing
  • Outsourced back office operations
• Assessment of the current (and future) issues that foster/hinder productive, long-term relationships
• Specification of what is required from your key global partners to be able to support you 12-18 months from now
• Determination of the metrics to be implemented to measure success/failure
• Top 5 most common challenges in servicing global partners and how to overcome them
• Next steps to be taken