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San Francisco 2003

Understanding Customer Requirements

It’s not about technology - it’s about what customers want to achieve!

Crowne Plaza Hotel, Foster City, CA, USA
3-6 March 2003

Attendees at the LISA Global Strategies Summit focused on understanding customers requirements, with input from both the public and private sectors. With a majority of participants from client companies (more than 60%), participants shared different methods used to meet the same challenges. A total of more than thirty-five plenary sessions, panels and workgroup discussions provided more than 200 participants the opportunity to discuss how they are building global solutions for their customers, as well as how to “do more with less” in today’s economy.

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