Outsourcing to SLVs

Outsourcing localization to multiple vendors that each handle a single language (single-language vendors, or SLVs) is one of the two dominant localization business models at the present time. SLVs often tend to be smaller service providers that specialize not only in a particular language, but also in a specific subject field. SLVs serve two major types of clients: product developers and other globalization services providers that deal in multiple languages.

Advantage of this model include:

• A high degree of control over the localization process. Because project management is handled in-house, the developer knows where the project is at all times and is able to directly control project-related activity.
• Strong contact between the developer and actual localizers. Because the developer contracts directly with localization providers there is a direct chain of communication when problems arise.
• Scalability and flexibility. Developers do not need to keep sufficient staff on hand to accommodate peaks in demand, but instead can outsource work as needed to meet demand.

Disadvantages of this model include:

• High project management costs. In this model the developer requires a vendor manager who actively controls most aspects of a localization project. If localization volume is low, there may not be sufficient work to justify a full-time position, but relying on part-time management can create problems.

This model tends to appeal to larger, quality-conscious developers that want to take an active role in managing the localization process.