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Global eBusiness Survey

Overview
Objectives
Methodology
Respondents
Why to Download this Report
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Overview

Taking full advantage of eBusiness opportunities in an international context requires careful planning and thought. Web Services and Language Processing standards exist to facilitate eBusiness, but little research has been conducted on whether companies are using these standards for international eBusiness and to what extent. The LISA • OASIS 2003 Global eBusiness Survey, conducted by LISA in partnership with OASIS, examines companies' level of global eBusiness support, and use of various standards.

Objectives

The survey's objective was to determine to what extent eBusiness users, processes and implementers are ready to take advantage of Web Services and Language Processing Standards and provide a snapshot of today's Global eBusiness and Web Services requirements. The survey also was designed to look at companies' current levels of and future plans for Global eBusiness support.

Key questions included:

To what extent are multiple languages supported by companies at present?
How does company-level language support correlate with eBusiness-specific language support?
Who is using Globalization Management Systems (GMSs) and for how many languages? Who is planning on implementing GMSs?
Are eBusiness standards such as EDI and ebXML being used?
To what extent is Web Services used to facilitate multilingual eBusiness?
Are Web portals being used to facilitate localization of content?
Will companies involved in multilingual eBusiness use UDDI?
How has XML impacted companies as a source format?
Are companies using internationalized URIs and XML formats?

Methodology

Over 80 professionals from various high-tech sectors participated in the LISA/ OASIS Global eBusiness Survey, which was conducted on the LISA website in cooperation with OASIS. The survey sought to determine to what extent eBusiness users, processes, and implementers are ready to take advantage of Web Services and language processing standards.

Respondents

80 professionals responded to the survey. Approximately 1/3 of respondents worked for firms engaged primarily in the GILT (Globalization, Internationalization, Localization and Translation) sector, and 1/3 from the IT sector, with the remainder from a variety of other market segments. 80% of survey participants were in either management or executive positions, with smaller numbers in technical, analyst or academic positions.

Why to Download this Report

The report will prove of value to companies looking at increasing their level of international support or improving support for standards, as well as those already in international markets looking at how to improve their processes.